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Jan 23, 2009

Try Using a Different Browser| Top

Most spyware and deceptive software affects only Internet Explorer. If you have many problems with Internet Explorer, using a different web browser may be a suitable workaround.

Depending on your version of Blackboard and your client operating system, other supported browsers include: Netscape, Mozilla, Firefox, and Safari.

View the list of browsers supported for your version of Blackboard.

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Check Your Computer for Viruses | Top

Viruses can cause many problems with your computer. If your computer is infected with a virus, you may have trouble using WebCT.

Scan your computer to check for viruses. If you do not have a virus checker, it is strongly recommended that you get one and install it.

Two examples of well-known anti-virus programs are McAfee VirusScan and Symantec's Norton AntiVirus. Each of these companies also offer free scanning services:

* McAfee FreeScan and other services
* Symantec Security Check

Microsoft Support maintains a list of antivirus-software vendors.

For more information about security:

* Macintosh users, see Apple Product Security.
* Microsoft Windows users, see Microsoft's Protect Your PC site.

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