HTTP 403 Forbidden or Access Denied Errors | Top

When trying to log into WebCT, some users have reported getting "403 Forbidden" or "Access Denied" error messages.

One possible cause is an Internet Explorer 6 update installed by Windows Update. Some users found that this problem could be resolved by changing an Internet Explorer setting:

1. In Internet Explorer, from the Tools menu, select Internet Options.
2. Click the Advanced tab.
3. Under Browsing, clear the checkbox for Show friendly HTTP error messages.
4. Click OK.
5. Restart the Internet Explorer browser.

If this problem persists after changing this setting and restarting your browser, it may be caused by spyware or deceptive software on your computer. Read more about spyware and WebCT.

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Search Toolbars and Session Already Running Errors | Top

When trying to access WebCT Vista, some users have reported getting "Session Already Running" error messages.

Some users found that this problem could be resolved by changing an Internet Explorer setting:

1. In Internet Explorer, from the Tools menu, select Internet Options.
2. Click the Advanced tab.
3. Under Browsing, clear the checkbox for Show friendly HTTP error messages.
4. Click OK.
5. Restart the Internet Explorer browser.

Search toolbars may cause this problem. Users have reported that this problem could be resolved by uninstalling search toolbars from Yahoo!, mySearch, AltaVista, Google, and other sites.

You may be able to uninstall a toolbar through the Windows Control Panel:

1. From the Start menu, select Settings, Control Panel
2. Double-click Add/Remove Programs
3. Locate the search toolbar, and click Change/Remove
4. Follow the onscreen instructions.

For more information on uninstalling a program, refer to its documentation.