"Error on Page" when attempting to add an attachment in WebCT Vista or CE 6 | Top

When trying to add an attachment to an assignment or discussion message in WebCT Vista or CE 6, some users have reported seeing an "Error on Page" message in their browser.

There are a number of possible causes for this error; most can be resolved by following WebCT's Browser Tune-Up instructions.

If you have already completed the Browser Tune-up, and you still experience this problem, the following suggestions from the Ask Dr. C forums may help:

* Ensure that the document you are trying to upload is not open in another program on your computer. For example, if you want to upload a Microsoft Word document, save and close the document first.

* If using the Internet Explorer browser, ensure that the "Display a notification about every script error" option is not checked:
1. In Internet Explorer, from the Tools menu, select Internet Options
2. Click the Advanced tab
3. Scroll down and uncheck Display a notification about every script error
4. Click OK to save your changes

* Check for spyware or deceptive software on your computer.

* Uninstall all versions of Sun Java Runtime Environment (JRE) from your computer, and install an earlier version, like Sun JRE 1.4.2_09. See Sun Java Runtime Environment Errors.

For more information on these and other suggested solutions, please see the Ask Dr. C forum for students using WebCT Vista. You will find discussions about this issue in the following message threads, among others:

* Attaching files in assignment areas or even in messages
* Can't add file attachments